Boer and Brit COVID-19 Safety Protocol

Should you have an essential services staff accommodation requirement, please contact us at for more information on rates and availability.

Please note that in order to book at our Guest House, an Essential Services Certificate must be emailed to the us prior to arrival. At the time of check-in the guest will be required to produce this documentation for verification purposes, as well as adhere to the COVID-19 check-in protocol.

On 23 April 2020, President Ramaphosa announced “a phased approach, guided by the best available scientific evidence, to gradually lift the restrictions on economic activity.” This cautious re-opening of the South African economy is “balancing the continued need to limit the spread of the coronavirus with the need to get people back to work.”

The phases mentioned range from Level 5, which is the complete lockdown of the country we have just experienced, to Level 1, which will herald the re-opening of the country and economy once the threat of Covid-19 has been effectively contained. Hotels and other accommodation providers are to remain closed to the public until the country is declared in Level 2 of the lockdown, in which case business travel will be permitted. From Level 1 onwards, business and leisure travel will be permitted.

This protocol is outlined below.

The COVID-19 protocol includes but is not limited to:

Screening of guests on arrival has become necessary in accordance with the national state of disaster pronounced by President Cyril Ramaphosa on 15 March 2020. Therefore, in order to prevent an infected person from checking into the hotel guests will be required to:

•    complete and sign a questionnaire
•    allow their temperature to be scanned with a thermal scanner

If a guest’s temperature falls within the normal range and they do not show any symptoms they will be required to sanitize their hands and proceed to check-in.

If a guest’s temperature is high (actual temperature at screening should not exceed 37.5 degrees Celsius) and/or they have symptoms of the virus they will be disallowed to check-in and will be referred to a medical facility.

Educating staff (ongoing) on what the virus is; where the disease outbreak began; ways in which it is transmitted; symptoms to look out for; and daily measures to prevent contamination and spread of viruses in personal, operational and guest spaces.

Social distancing of at least 1 meter is to be maintained between Guests and all Staff of Boer and Brit Guesthouse at all times.

Staff hand sanitizers (alcohol based) have been rolled out in back of house areas.

Guest hand sanitizers (alcohol based) are placed in easy reach of guests at the reception and each guest room.

Personal hygiene is being reiterated, including the importance of washing hands frequently and thoroughly; avoiding touching eyes, nose and mouth; practicing respiratory hygiene (sneezing and coughing into a tissue that is safely discarded or the crook of the elbow), and avoiding touching one’s face;

Laundry: Linen and terry (towels) are washed by Spotless Laundry Ladysmith on the hottest wash cycle at 80°C. All the linen is ironed on a hot setting. Towels are tumble-dried until fully dry and hot enough to kill any potential viral matter. 

Regular routine cleaning of public areas, front desk surfaces are wiped down on a regular routine throughout the day, with a disinfectant cleaner that kills most viruses;

Sanitisers for security officers at our hotel entrances have also been issued to ensure hygiene for themselves as well as all our arriving guests.

Protective wear such as protective gloves (and face masks as required) are issued to housekeeping when on duty and cleaning equipment with a disinfectant chemical between rest rooms.

Avoiding close contact with anyone who is coughing, sneezing and feverish.  Anyone showing symptoms of respiratory illness to be reported to the Guest House general manager for further action to take place, such as contacting the NICD hotline.

The NICD Hotline is available to all staff and guests. In the event that anyone feels ill after travelling from countries with corona virus, the South African Department of Health advises first phoning the National Institute of Communicable Diseases (NICD) helpline rather than going straight to a medical facility, to prevent potential contamination. The NICD hotline number is 080 002 9999.